Diarmuid Kingsleigh-Smith
Principal Service Architect, Founder
Experienced Service Architect, specialising in ensuring that services deliver the expected outcomes end to end, bringing together people, process and tools.
Using widespread knowledge in architecting services across cloud, application and infrastructure support.
Focussing on User Self-Service and Automation to deliver a Quality Service Experience.
Developing strategy and implementing governance models to deliver Service Excellence.
What we do
to help our clients succeed
Providing independent advice to enable you to improve your processes for your Customers and Users. Analysis and activity based cost modelling
to facilitate decision making based on Total Cost of Ownership to enable maximum value to be realised, while delivering high quality services.
Leveraging Self-Service, Automation and the appropriate toolsets, so that your people can focus on delivering Service Excellence for your Customers
and Users.
Providing advice and guidance on toolset selection, contract development and review, overall services strategy and architecture.
Governance model development and implementation. Microsoft Azure Enterprise scaffold deployment. Helping you shift from ITIL to DevOps successfully.
